Privacy Notice
BACKGROUND:
At CoralClouds UK Limited (“CoralClouds”), we understand that your privacy is important to you and that you care about how your personal data is used. CoralClouds respects and values the privacy of everyone who visits its website, www.coralclouds.co.uk (“Our Site”) and will only collect and use personal data in the ways described below. Our uses are in a way that agree with our obligations and your rights under the law. Our site is owned and operated by CoralClouds, duly registered in England.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested at the sign-up point at which acceptance is requested.
1. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
2. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’. This is in line with the international global standard.
Personal data is, in simpler terms, any information about you that enables you to be identified. Such information covers obvious information and less obvious information, such as your name and contact details, identification numbers, electronic location data, and other online identifiers.
3. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which coralclouds will always work to uphold:
- Right to be informed about how we collect and use your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us via dpo@coralclouds.co.uk to find out more or to ask any questions using the details in Part 12.
- Right to access the personal data we hold about you. Part 11 will tell you how to do this.
- Right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.
- Right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we Please contact us using the details in Part 12 to find out more.
- Right to restrict (i.e. prevent) the processing of your personal data.
- Right to object to us using your personal data for a particular purpose or purposes.
- Right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- Right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
4. What Personal Data Does coralclouds Collect and How same is used?
Depending on your use of Our Site, we may collect and hold some or all the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data and/or personal data relating to children and/or data relating to criminal convictions and/or offences.
Data Collected | How we Collect the Data |
|---|---|
Identity Information including name, title, gender, date of birth, occupation.
| We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc.
|
Contact information including home and workplace address(es), IP address, etc. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
Business information including Business and/or Company name, Job title, profession, etc. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
Payment information including, card details, bank account details, etc. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
Profile information including preferences, login detail, purchase history. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
Technical information including IP address, browser type and version, operating system, etc. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
Data from third parties including technical information, contact insformation, profile information, etc. | We obtain the personal data through filing of form our website, giving us personal information over the telephone, via email update, etc. |
5. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What we Do | What Data we Use | Our Lawful Basis |
|---|---|---|
Registering you on Our Site. | Name, profiles, contact details, bank card details, bank account numbers, offline addresses, etc. | Lawful basis and legitimate interests. |
Administering Our Site. | Name, profiles, contact details, offline addresses, etc. | Name, profiles, contact details, offline addresses, etc. |
Name, profiles, contact details, offline addresses, etc. | Name, profiles, contact details, offline addresses, etc. | Lawful basis and legitimate interests. |
Supplying Our products and/or services to you. | Name, profiles, contact details, bank card details, bank account numbers, offline addresses, etc. | Lawful basis and legitimate interests. |
Managing payments for Our products and/or services. | Name, profiles, contact details, bank card details, bank account numbers, offline addresses, etc. | Lawful basis and legitimate interests. |
Personalising and tailoring Our products and/or services for you. | Name, profiles, contact details, bank card details, bank account numbers, offline addresses, etc. | Lawful basis and legitimate interests. |
Communicating with you. | Name, contact details, online and offline addresses, etc. | Lawful basis and legitimate interests. |
Supplying you with information by email and/or post that you have opted for. | Name, profiles, contact details, bank card details, bank account numbers, offline addresses, etc. | Lawful basis and legitimate interests. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message and/or post with information, news, and offers on Our products and/or services. You will not be sent any unlawful marketing or spam. we will always work to fully protect your rights and comply with Our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the option to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We use the following automated system[s] for carrying out certain kinds of decision-making and/or profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 11.
- The following automated decision-making method(s) may be used: Our website will transport your personal data (Name, profiles, contact details, bank card details, bank account numbers, offline addresses,) from the website to the administrative unit staff that will carry out administrative works on it, in line with the contractual, legal bases and legitimate interests.
- The following automated profiling may take place: Our website will transport your personal data (Name, profiles, contact details, bank card details, bank account numbers, offline addresses,) from the website to the administrative unit staff that will carry out administrative works on it, in line with the contractual, legal bases and legitimate interests.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
6. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in accordance with the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
Type of Data | How Long we Keep It |
|---|---|
Identity Information including Name, profile, title, date of birth, etc. | Twelve (12) years after the member/supplier has completely seized to be our member.
|
[Contact information including office address, home address, email address, telephone, fax numbers, etc. | Twelve (12) years after the member/supplier has completely seized to be our member. |
Business information including Business or Company name, Job title, professional affiliation, etc. | Twelve (12) years after the member/supplier has completely seized to be our member. |
Payment information including Bank card details, bank account numbers, etc. | One (1) year after the member/supplier has completely seized to be our member. |
Profile information including preferences, interests, username, password, purchase history, etc. | One (1) year after the member/supplier has completely seized to be our member. |
Technical information including Browser type and versions, IP address, operating systems, etc. | One (1) year after the member/supplier has completely seized to be our member. |
7. How and Where Do You Store or Transfer My Personal Data?
We will [only store your personal data] OR [store some of your personal data] in the UK. This means that it will be fully protected under the Data Protection Legislation.
AND/OR
We will only store your personal data or some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the UK GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
AND/OR
We may store some or all your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.]
OR
We will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.]
OR
[we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.]
Please contact us using the details below in Part 12 for further information about the data protection safeguard[s] used by us when transferring your personal data to a third country.]
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we legally required to do so;
8. Do You Share My Personal Data?
If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
OR
We may share your personal data with other companies in Our network for examination, training, and other connected and allied purposes. This includes subsidiaries and/or our organisation and its subsidiaries.
We may sometimes contract with the following third parties to supply certain products and/or services. The list is not exhaustive and would be increased over the year.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 7.
If any personal data is transferred outside of the UK, we will take suitable steps to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 7.
If we sell, transfer, or merge parts of Our business or assets, your personal data may be transferred to a third party. Any new owner of Our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
9. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
10. How Can I Access My Personal Data?
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover Our administrative costs in responding.
We will respond to your subject access request within 21 calendar days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of Our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details, for the attention of Data Protection Officer:
Email address: dpo@coralclouds.co.uk.
Telephone number: 02088523890.
Postal Address: 7 Brewery Road, Plumted, London, SE18 7PS, UK.
12. Changes to this Privacy Policy
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep informed and up-to-date. This Privacy Policy was last updated on 05/02/2022.